Building Motivational Interviewing Skills: A Practioner Workbook, 2nd ed. (2017) by RosengrenHealth care professionals have used this essential book to develop and sharpen their skills in motivational interviewing (MI). Clear explanations of core MI concepts are accompanied by carefully crafted sample dialogues, exercises, and practice opportunities. Move through the four processes of MI--engaging, focusing, evoking, and planning--using open-ended questions, affirmations, reflective listening, and summaries (OARS), plus information exchange.